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If you have any inquiries, don't hesitate to contact us through any of our branches. Simply click on the "Store Finder" link to find the address and contact details of the branch nearest to you. You can also send us an inquiry via the inquiry form provided. Please supply your details correctly so that we can contact you easily.

Before you ask a question, please also check our Help Center page to see if your question has been answered there already.

Frequently Asked Questions

How do I place an order?
Choose the product you want and proceed to checkout

Help Center - How do I place an order

Enter your delivery information and choose your payment method
Place your order

We encourage you to create an account to get updated with Mandaue Foam's latest and attractive promotions, plus to have your information and order history saved for your best online shopping experience.
When will I receive my order?
After you have successfully placed your order, our Online Sales team will conduct an order verification process and update you as soon as possible by email.

The delivery may take within 1 - 3 business days for ready made items and 15 - 30 days for made to order items.

Also, you can check your order status anytime online with your account [click]
Can I schedule the delivery of my order?
Our in-house delivery team is unable to provide scheduling of deliveries; therefore we can not guarantee delivery of your order for a specific time or date.

Rest assured we are working closely with our service partners to allow us to better serve you in the future.
Can I pick up my order at Mandaue Foam branch?
Yes, you can pick a branch of your choice upon ordering.
Can I use a credit card which is not under my name to place an order?
We can assist you in this case; however, it is not encouraged in terms of transaction safety.
Why am I not able to make a payment with my Paypal account?
We encourage you to use a Philippines Paypal account when making a purchase using Paypal on our website.

While most international Paypal accounts are accepted by Paypal Philippines, you might encounter issues from some restricted country accounts.
How can I buy if I am abroad?
We accept orders from abroad for local delivery here in the Philippines via our Online Shop. Just browse our online catalog and place order.
How can I pay through PayPal or ML ePay?
Once the availability of the items are confirmed, an invoice for payment will be sent for PayPal which you can pay with Major Credit Cards: Visa, Master Card, American Express and Discover. A payment reference code for ML ePay which you can pay with cash at any MLhuillier Branch.

Customer Service

Let us know how we can help. If you have any inquiries or concerns, please contact our customer support.

Mandaue Foam representatives are available from 9am to 6pm daily, ready to answer your questions and resolve any issues.

Customer Service

Let us know how we can help. If you have any inquiries or concerns, please contact our customer support.

Mandaue Foam representatives are available from 9am to 6pm daily, ready to answer your questions and resolve any issues.







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