To have the product purchased at Mandaue Foam.ph repaired/replaced, please send a message thru the message board within (72) hours upon receipt of item. No monetary refunds shall be given.
Customer must specify his name, order number and a brief explanation as for the reason for return. The customer is responsible for the shipping back costs. No returns will be accepted without Mandaue Foam.ph’s prior confirmation via email for the acceptance of the return.
If there are damages or factory defects to the item upon delivery, DO NOT accept the item. Once you accept the item, it is already considered sold. We charge a handling fee for returned items (without defects), 10% of the item price or P500, whichever is greater. If the item is not up to par to your expectation, you may return the item FREE OF CHARGE.
Defective items must be returned within (3) three business days from the date of delivery and should be in its original condition.
We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. Some situations that may result in your order being canceled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is canceled or if additional information is required to accept your order.
PRICING AND CONTENT INFORMATION
While we strive to provide accurate pricing information, pricing or typographical errors may occur. Mandaue Foam.ph cannot confirm the price of an item until after you order. In the event that an item is listed at an incorrect price due to an error in pricing, we shall have the right, at our sole discretion, to refuse or cancel any orders placed for that item. In the event that an item is mispriced, we may either contact you for instructions or cancel your order and notify you of such cancellation.
Merchandise Content: Mandaue Foam.ph attempts to be accurate in its product descriptions. However, we do not warrant that product descriptions or other Content of this Site is accurate, complete, reliable, current, or error-free. If you find a product is not as described, your sole remedy is to let our delivery team know right away and return it as-is. Once our delivery team leaves your premises, the item is considered sold.